Terms of Service

Last updated: October 6, 2026

These terms govern your use of VoxDrot's website and cloud services, and any subscription to them, operated by Kazkai Tech AB ("we," "us"). Use of the desktop application itself is governed by the EULA. The application is free of charge; these terms concern the cloud service we sell alongside it.

1. Purchases

Purchases are processed by Polar, our merchant of record. Prices are in US dollars; applicable taxes (VAT, sales tax) are calculated at checkout. The only thing sold is the cloud subscription, which renews at the end of each billing period until you cancel it.

2. Subscription keys

Your subscription key is your proof of purchase and your access to the subscribed cloud service. Keep it safe like a password: anyone who has it can activate devices and spend your cloud allowance. If a key leaks, contact us — we can rotate it against your order number.

3. Cloud services

• Everyone — subscriber or not — gets a weekly allowance of cloud transcription at no charge. That allowance is a courtesy and not a purchase: we may change, reduce, or withdraw it at any time, with or without notice, and nothing is refundable in respect of it.
• A subscription adds cloud transcription on our keys for as long as it is paid, up to a monthly fair-use ceiling stated at the point of purchase. Cancelling returns you to the free tier; nothing is deleted, and the application keeps working as before.
• A subscription may be billed monthly, every three months or yearly; the fair-use ceiling applies to each month of the period whichever you choose. A launch or founder price, where offered, applies for as long as that subscription renews without a break — a new subscription is charged the price current when it starts.
• The application itself is not part of any plan: it runs without limit on the on-device engine or on your own API key whether or not you subscribe.
• Cloud use is metered in seconds of audio actually processed.
• We aim for high availability but do not guarantee uninterrupted service; the on-device engine works regardless of our uptime.

4. Acceptable use, and suspension for abuse

Do not use our cloud services to process audio you have no right to process, or for unlawful surveillance or interception. You are responsible for complying with recording-consent laws in your jurisdiction.

We may restrict, suspend, or end access to the cloud services immediately and without notice where we detect abuse: circumventing usage limits, automated or large-scale use, sharing or reselling a subscription or its cloud allowance, or activity that endangers the service or breaches an upstream provider's terms. This is enforcement of these terms rather than a change to them, which is why it takes effect at once.

Two limits on that, deliberately: a cloud suspension never touches the desktop application, which keeps working on the on-device engine and your own API keys; and where we end a paid plan for any reason other than your breach of these terms, we refund the unused portion. If you believe a suspension was a mistake, write to us — there is a person on the other end.

5. Refunds

See the Refund Policy — full refund within 30 days, no questions asked.

6. Changes to the service

The free weekly allowance may change at any time, as section 3 says. It is given rather than sold, and we keep the right to give less of it, or none.

What you have paid for is treated differently, and deliberately. Where a change would materially reduce what a subscription delivers, we will tell you before it takes effect, and you may end the plan and take a refund of the unused portion instead of accepting it. We will not quietly degrade something you bought.

We may update these terms as the service evolves. Material changes will be dated above and noted in release notes. Continued use of the cloud services after a change constitutes acceptance; your use of the desktop application under the EULA is unaffected.

7. Liability

To the maximum extent permitted by law, our total liability under these terms is limited to the amounts you paid us in the 12 months preceding the claim. Nothing here limits liability that cannot be limited by law.

8. Governing law

These terms are governed by the laws of Sweden. Mandatory consumer protections of your country of residence remain unaffected.

9. Contact

Kazkai Tech AB, reg. no. 559576-5016, Kommunalvägen 8 P, 132 34 Saltsjö-Boo, Sweden · hello@voxdrot.com